Remove Pop-up Virus

Discussion Forums Adware, Malware, and Virus Problems Remove Pop-up Virus

  • Creator
  • #978 Reply

    My Edge browser is presently having issue with pop-up virus. It always appears on the browser whenever I am browsing the internet. The browser is also redirected to several websites that probably initiating a download script. Dialog box will open with the following content:

    What do you want to do with: Mapuser?providerid=29472&userid=05AOFD (345 bytes)?

    I can always cancel this message but looking at the download area of Microsoft Edge, the file from is pending and waiting to be downloaded. This status will only go away if I close and re-open the browser. However, the same redirect and pop-up will initiate again when I am browsing the web. So, the whole thing is just repeating itself and I can’t live with this situation. I am looking for way to terminate virus.

    The pop-up is only affecting Edge browser. I can freely surf the web with Google Chrome and Firefox without the hassles of So, it is clear that the virus is limited only to Microsoft Edge browser.

    I hope someone in this forum can help me remove pop-up. I already scan the computer with various anti-virus and anti-malware but the threat persist. I am hoping for a positive reply.

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  • Author
  • #980 Reply

    Self Help Guide to Remove Browser Hijacker from Edge

    For easy and free removal of virus, we suggest that you carry out the following instructions. We will use only free and effective malware removal tools on this procedure.

    1. Download the following virus removal tools

    Click to download MalwareBytes Anti-Malware
    Click to download Adware Cleaner

    Once downloaded, install the programs using default configuration. No need to change on the current settings. Updating may be necessary after the installation.

    2. Scan with Malwarebytes Anti-malware

    – Open Malwarebytes Anti-malware
    – On the main window, click on Scan tab
    – Make sure that Threat Scan (Recommended) is selected
    – Click on Start Scan button to start finding virus and other malicious programs
    – After the scan, select all identified threats and click on Remove Selected button
    – If it prompts you that computer needs to be restarted, please select No
    – Close Malwarebytes Anti-malware program

    3. Run another scan using AdwCleaner

    – Open AdwCleaner.
    – Once opened, click on Scan button to search for malicious applications including Virus.
    – To remove virus including all detected adware and malware, click on the Clean button.
    – AdwCleaner will prompt you to close any running application as it will need to restart the computer.
    – Click OK to restart the computer.

    4. Clean Microsoft Edge Browser

    How to remove fake warning from Microsoft Edge Browser.
    How to fix browser hijacking issues on Microsoft Edge Browser.

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