Remove Ooops, your files have been encrypted (Wana Decryptor 2.0)

[janedv]

Please help me, my computer is infected with this Wana Decryptor 2.0 virus. Some of my files like documents, spreadsheet, and photos were infected. The desktop screen was replaced with a black background and red-letter message.

Wana Decryptor 2.0 window also pop-ups on the screen with the following messages:

Ooops, your files have been encrypted
What happened to my computer?
Your important files are encrypted. Many of your documents, photos, videos, database and other files are no longer accessible because they have been encrypted. Maybe you are busy looking for a way to recover your files, but do not waste your time. Nobody can recover your files without our decryption service…

It only gives me 3 days to pay for the Wana Decryptor code or the price will go up. As of now, the virus is asking me to send $300 worth of Bitcoins. If ever I will pay this amount, are there any guarantee that I can recover all my infected files? I have read that some ransomware attack are scam or they never give out the code even though victim paid for it.

Please help me.

Topic

[MFixer]

Self Help Guide

For easy and free removal of Wana Decryptor 2.0 Virus, we suggest that you carry out the following instructions. We will use only free and effective malware removal tools on this procedure.

1. Download the following Wana Decryptor 2.0 Virus removal tools

– Click to download MalwareBytes Anti-Malware
– Click to download Adware Cleaner

Once downloaded, install the programs using default configuration. No need to change on the current settings. Updating may be necessary after the installation.

2. Reboot computer in safe mode

Rebooting the computer in Windows Safe Mode reduces the effectiveness of Wana Decryptor 2.0 Virus and other malware. Most malware and virus do not function fully while in Safe Mode. You may also scan the PC on normal boot-up; hence, we may not guarantee the efficiency of virus removal.

3. Scan with Malwarebytes Anti-malware

– Open Malwarebytes Anti-malware
– On the main window, click on Scan tab
– Make sure that Threat Scan (Recommended) is selected
– Click on Start Scan button to start finding Wana Decryptor 2.0 Virus and other malicious programs
– After the scan, select all identified threats and click on Remove Selected button
– If it prompts you that computer needs to be restarted, please select No
– Close Malwarebytes Anti-malware program

4. Run another scan using AdwCleaner

– Open AdwCleaner.
– Once opened, click on Scan button to search for malicious applications including Wana Decryptor 2.0 Virus.
– To remove Wana Decryptor 2.0 Virus including all detected adware and malware, click on the Clean button.
– AdwCleaner will prompt you to close any running application as it will need to restart the computer.
– Click OK to restart the computer.

After restarting the computer, you may run additional virus scanner if anti-virus is installed.

[Author]

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