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Using tools like Malwarebytes and Avast, I was able to remove malicious extension from Google Chrome browser. However, when I restarted the computer, the same extension will appear and re-attaches itself. At this time, when I try to delete it, there is a note saying “This extension is managed and cannot be removed or disabled.” I cannot delete it from Google Chrome. The extension is also having random names and labeled “Installed by enterprise policy”.
I have searched the Internet to get rid of “Installed by enterprise policy” extensions. Sadly, most of them wanted to sell tools. Other requires me to dial their tech support team. All I wanted is to get some quick idea in removing this adware from my Google Chrome.
Thanks.
- Replies
Enterprise Policy has injected code into Chrome browser and User Profile is generally affected. Thus, deleting the current user profile prevents Enterprise Policy from loading. Proceed with the following steps:
1. Open Google Chrome browser and type chrome://settings/ on the address bar. Alternatively, please navigate to settings page through Customized and control Google Chrome (3 horizontal bar icon on upper left of browser).
2. Go to Users area and click on Delete this user.
3. Next, confirmation will pop-up if you really want to delete the current user. Please click Delete to remove the infected User Profile.
4. Restart Google Chrome to have a new User Profile.
5. Lastly, do a complete cleanup on Google Chrome browser using Chrome Cleanup Tool. This handy tool doesn’t require installation and can be run immediately after download. Get the tool here.