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My computer is experiencing excessive pop-up advertisements and sudden browser redirects. As I can notice, most of the ads and website I was redirected to are in Chinese language. Upon looking at the running process, one thing that caught my attention was QQPCTRAY.EXE. It belongs to something like Tencents program or something as per my research.
Bad thing is I cannot delete or end the QQPCTRAY process. It always state that program is running and cannot be ended. Running a full scan of anti-virus program also didn’t help. It found a couple of malware and was able to delete them but still QQPCTRAY remains on the computer. It seems that this virus is defeating the antivirus software.
Are there any way to get rid of this QQPCTRAY virus from my PC? What are the tools needed to download in order to solve my problem and totally eliminate the threat?