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Please help me. Every time I am using Safari on my Mac OS, I keep getting this get-user-id pop-up on the browser. The get-user-id text file is also appearing on my download folder as if I am downloading the file again and again while browsing the internet.
I really cannot recall that I have downloaded any files or apps that are causing this get-user-id sort of virus. On Safari, blocking any pop-up is active but I keep getting get-user-id pop-up when surfing the internet. One thing I noticed through that it is persistent whenever I am reading something MSN pages. Aside from get-user-id, there are other things that pop-ups on Safari that looks so suspicious. They are not usual ads but close relevant.
The same thing happened to my iPhone when viewing pages on MSN. Though it appears differently on the mobile device. It shows a message “Do you want to download “get-user-id” then there is a Download button.
Can someone please tell me if get-user-id on Safari is a virus? Why I am getting this all of a sudden and how to I stop it?
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Self Help Guide
For easy and free removal of get-user-id pop-up, we suggest that you carry out the following instructions. We will use only free and effective malware removal tools on this procedure.
1. Download Malwarebytes Anti-malware for Mac from this link:
Click here to download MBAM for Mac (this will open a new window)
2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including get-user-id.
3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.
4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.
5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, get-user-id is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.
6. You may now restart the computer.
After restarting the computer, you may run additional virus scanner if anti-virus is installed.
Just this morning, I keep getting the get-user-id pop-up all of a sudden. It shows up every time I open a page on Safari browser on my iPhone iOS. Is this a malware or a legit pop-up from Safari? Both my iMac and iPhone were use to browse the same website but I am only getting this get-user-id on my phone.
Same thing here. I have lots of get-user-id text file on my download folder but no pop-ups from Safari. Viewing the content of the get-user-id text file shows no code or anything to execute a command or something. To me, this is advertisement type of redirect but instead of showing the ad, it points to a login domain or something. Also only Safari seems to have an issue with get-user-id.
It appears to me as MSN ad display is corrupted or is serving some unusual links that has something to do with get-user-id command. I don’t have it on my Mac, but for the last couple of days, I have encountered such get-user-id pop-up.
Just scan your computer/device and if it is clean, no need to worry about this get-user-id. Perhaps MSN or Safari may sort it out soon.